Unforgiven

Munzo · Posted: Mon Mar 15, 2010 10:55 am Post subject:

o yesh..2 month prem for my new priest Smile

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It aint a game, namsayen?

Vansire · Vice-Master Joined: 04 Dec 2007 Posts: 907

Update on redstone website.

03.15.2010 Continue to enjoy Red Stone!!

Hello, this is Red Stone Team.

We always appreciate to you playing Red Stone.
In addition, we gave a lot of feedback about your view is greatful.
Thank you for your support, we tried to provide once again a 30-days Portal Sphere to users who taken a 30-days Portal Sphere by the account transfer in the morning, March 15. (PDT : evening, March 14)
We also provided a 30-days Portal Sphere for the new users to start the Red Stone at the same time.
Please check your shopping cart.

We hope you all have fun with Red Stone Online.
Thank you. Smile

Any one confirm that?

injinjoe · Ex Guild-Master Joined: 16 May 2008 Posts: 1698

Yeah I checked last night after Dav posted to look in our bags. We all got another sphere Very Happy

Also, it said that new players who previously didn't receive a sphere for transferring over got on this time, so Devon should be happy lol

Davi · Posted: Mon Mar 15, 2010 4:49 pm Post subject:

Im loving that Korean RS team !
Smile

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" An epic tune to an epic world "

Vansire · Vice-Master Joined: 04 Dec 2007 Posts: 907

So my email to them got every one in RS a free ORB? RS comunity owes me mainley DAVI.

Davi · Posted: Mon Mar 15, 2010 5:04 pm Post subject:

nah,
it was my email that made em give us a new sphere...
they are happy when ithey read me.

L.L
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" An epic tune to an epic world "

Seridor · Posted: Tue Mar 16, 2010 12:41 am Post subject:

Got a response:

"Hello.
I'm Redstone Game Master.
Nice meet you.

GMT will change soon.
But...it can take a bit longer.. lol

We are very sorry caused inconvenience to you.
Thank you for your feedback.Improves a service.

Have a nice day~"

I think by GMT he means server time. Regardless, as has been mentioned before the support team seems really friendly and helpful. And in contrast to K2's robotified, copy-pasted generic responses they seem to actually write the messages.
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Southern_Cross 22X Lancer
Detection 9X Thief
Server Status:Online
Game Status:Online
Main Forums Status:Online

nicolas · Posted: Tue Mar 16, 2010 12:56 am Post subject:

thats some good news
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priest_vallon 12x

injinjoe · Ex Guild-Master Joined: 16 May 2008 Posts: 1698

Lol I love that response. The wording just tickles me Razz

But I must say that I'm really impressed with the quickness and the fact that they take the time to write out a response and actually seem to take note of our comments and feedback. I give them major kudos for that. They're already miles ahead of K2 in my book.

Romance · Posted: Tue Mar 16, 2010 5:21 pm Post subject:

Hey has anyone inquired about the Pink chat bug?

Davi · Posted: Tue Mar 16, 2010 5:22 pm Post subject:

Nice response from L&K !!
_________________
" An epic tune to an epic world "

Davi · Posted: Tue Mar 16, 2010 5:24 pm Post subject:

Munzo · Posted: Tue Mar 16, 2010 10:50 pm Post subject:

do not be waived by free spheres and quick responses.
its what you get/expect when a new company takes over.
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It aint a game, namsayen?

Seridor · Posted: Wed Mar 17, 2010 4:41 am Post subject: