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Who is in redstone?
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PostPosted: Wed Jun 30, 2010 1:48 am    Post subject: Who is in redstone? Reply with quote

I still can't transfer my accounts, ahhhhhh ! Who is currently playing right now thats from unforgiven ?
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Seridor
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PostPosted: Wed Jun 30, 2010 2:15 am    Post subject: Reply with quote

I am.
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fatherjim32
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PostPosted: Wed Jun 30, 2010 5:01 am    Post subject: Reply with quote

same - I am playing
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PostPosted: Wed Jun 30, 2010 8:33 am    Post subject: Reply with quote

ok i'm playin 2 Smile
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Davi
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PostPosted: Thu Jul 01, 2010 4:38 am    Post subject: Reply with quote

hey guys.

I could transfer my tamer's acc with no problem at all,
but when i attempted to transfer my other acc. it sais that the account name is already taken by another player... have tried several times in defferent browsers and it is the same. Pls dont tell me that my other acc got lost for me, that would rlly suck...
Is there a way to fix that ?

Confused
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injinjoe
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PostPosted: Thu Jul 01, 2010 6:15 am    Post subject: Reply with quote

That's weird, Davi. It should've given you the option to change your account name. I had to do that with mine.

I would try again, and if it doesn't work, send a ticket in to the help desk. Give them your account name and explain the issue. They usually respond fairly quickly, but be sure to check your email because that's where the response will probably be sent.
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Davi
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PostPosted: Thu Jul 01, 2010 6:37 am    Post subject: Reply with quote

injinjoe wrote:
That's weird, Davi. It should've given you the option to change your account name. I had to do that with mine.

I would try again, and if it doesn't work, send a ticket in to the help desk. Give them your account name and explain the issue. They usually respond fairly quickly, but be sure to check your email because that's where the response will probably be sent.


hey inji,
are u saying that i actually loged in that acc. but that i just need to change the user name?
That means that if i change the user name, i can log with my other acc?

It actually let me change the acc name, but how can i log in that acc if in the previous server i had another user name account
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Last edited by Davi on Thu Jul 01, 2010 6:43 am; edited 1 time in total
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injinjoe
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PostPosted: Thu Jul 01, 2010 6:42 am    Post subject: Reply with quote

When you attempt to transfer the account using this link:

https://id.ogplanet.com/redstone/checkid.og

if the account name is already taken, it should tell you that and automatically ask you to change your account log in name to something else.
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Davi
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PostPosted: Thu Jul 01, 2010 6:43 am    Post subject: Reply with quote

injinjoe wrote:
When you attempt to transfer the account using this link:

https://id.ogplanet.com/redstone/checkid.og

if the account name is already taken, it should tell you that and automatically ask you to change your account log in name to something else.


k,
ill try
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Davi
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PostPosted: Thu Jul 01, 2010 6:44 am    Post subject: Reply with quote

what i dont get is why with the tamer acc i didnt have this problem
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injinjoe
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PostPosted: Thu Jul 01, 2010 6:48 am    Post subject: Reply with quote

Your log in for your tamer probably wasn't already taken by another player, though.
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Davi
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PostPosted: Thu Jul 01, 2010 6:58 am    Post subject: Reply with quote

Can u pm me inji, im on right now
Cant remember name of ur tamer
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injinjoe
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PostPosted: Thu Jul 01, 2010 7:03 am    Post subject: Reply with quote

Both my tamer and priest have problems at the moment, so I am unable to log on either of them. I had to make a new character until I get my other 2 back. I'll pm you in game soon, though. Give me a few minutes to sign in.
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HolyAngel
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PostPosted: Thu Jul 01, 2010 7:41 am    Post subject: Reply with quote

mine too i cant get past 19 sec and then it says connection failed, but i made a new char and that one CAN login
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injinjoe
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PostPosted: Thu Jul 01, 2010 7:52 am    Post subject: Reply with quote

Same problem I have. Just send in a ticket to the help desk giving them your account name, character name with the problem, and explain the issue you're having. They're working on it because some peoples' accounts are beginning to work again. You're just going to have to send in your ticket and hope they get to it soon.
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